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Truck & trailer yards

Truck and trailer yard software that answers carrier calls 24/7

A carrier wants monthly parking for a tractor and trailer, asks whether the yard is fenced and when the gate is open, and the yard office closed an hour ago. Propty answers from your rates and yard details, texts back the callers your team misses, and keeps every spot, carrier and yard lease together.

Explore the truck & trailer yards demo →See pricing
What Propty does for truck & trailer yards

Working today, not on a roadmap.

Each of these is live in the product now. You choose what to turn on.

Answer

Answers every call, day and night

Answer picks up 24/7 with your approved greeting and a recording notice.

Answer

Quotes only your prices

It quotes prices only from your rate sheet and never makes up a price.

Answer

Texts back missed callers

Callers your team misses get a text back.

Answer

Speaks Spanish

It holds the conversation in Spanish when a caller speaks Spanish.

Property operations

Paperwork reminders

Paperwork reminders go out at 30, 14 and 3 days, including chasing insurance certificates.

Customer app

An app for your customers

In the app they pay rent and fees, view their agreement, and send repair requests with photos.

Regulated workflows activate only for jurisdictions configured and certified for use.

Your whole operation, connected

More revenue. Lower costs.
More time back.

Less chasing. Clearer next steps. Explore what Propty does for your team.

01 · Answer

You missed the call. Your competitor could get the customer.

They’re calling because they need what you offer. If they reach voicemail, their next call could be to another business. Propty Answer helps keep that opportunity with you, answering questions from your rates, hours and rules and capturing the next step while your team is busy.

  • Keep the next booking in the conversation

    Answer rate and availability questions, book tours and record reservation holds using your property details.

  • Help customers pay on the call

    Send a secure payment link or use supported phone-keypad payments. Carriers enter card details privately.

  • Cover calls without another hire

    Keep your number. Choose every call, missed calls or scheduled hours, with English and Spanish support and transfers to your team.

Hear a Live Call Now
How it fits togetherIllustration

From first question to next step

  1. 1Rates and availability
  2. 2Reservation hold or tour booking
  3. 3Secure payment option
What is included in Answer?
Coverage that fits

Every call, missed calls or scheduled hours. Holiday exceptions, spam screening and a backup route when answering is unavailable.

Help on the call

Rate questions, tour bookings, holds, repairs and manager requests. Secure payment links and keypad payments and deposits keep card details out of the conversation.

Connected records

Call summaries and outcomes stay together. Identity checks protect private account details.

02 · Get Found

Help your next customer find you.

Find missing business details, prepare local pages and track where you appear in search and AI answers.

  • See where you appear

    Check search and AI answers with a monthly report and the evidence behind it.

  • Put your best details forward

    Review local pages before publishing. Track your name, address and phone on eight major listings.

  • Keep improving

    Work through a guided list of listing fixes when your details change. No promises of rankings.

See how you currently show up
How it fits togetherIllustration

A clearer path to your property

  1. 1Visibility check
  2. 2Your property details
  3. 3Pages for your review
What is included in Get Found?
Monthly visibility checks

ChatGPT, Perplexity, Gemini, Google AI Mode and Google AI Overviews. A monthly email report includes supporting evidence.

Pages and business details

Prepare pages from approved information, review them before publishing and use your own domain. Get a guided list of listing fixes.

Clear expectations

Your plan sets the included work. Visibility and rankings are not guaranteed.

03 · Property operations

Keep the day moving without the scattered records.

Bring availability, online rental, paperwork and reminders together, using the right words and tools for your business.

  • Built for your business

    Use the right words for your spots.

  • Keep the day moving

    Availability, online rental, paperwork, renewals and approved rate changes stay together.

  • Stay ahead

    Follow weather alerts, reminders and the work needing your attention.

Watch a Narrated Demo
How it fits togetherIllustration

Your property at a glance

  1. 1Availability
  2. 2Requests and reminders
  3. 3Your next decision
What is included in Property operations?
Daily property work

Online rental, availability, renewal drafts, waitlists, paperwork and insurance reminders. Approved rates and utility billing stay within your settings.

Tools for your property type

Your spots use the right terms.

Keep control

Weather alerts, scoped access details, agent controls and notification settings. Request repair quotes through the vendor marketplace.

04 · Maintenance & repair

From the first report to the finished repair.

Propty coordinates the repair, keeps everyone updated, and saves the history, so your team does less chasing.

  • Report it

    Carriers send the issue by app, call or text, with photos and video in the app.

  • Propty coordinates it

    The right approved repair person gets the job. No response? Propty tries the next one.

  • Stay informed

    Approve quotes above your limit. Follow the updates, before-and-after photos and final report.

A repair, all in one placeIllustrated sample

Leaking tap

Reported by your carrier

  1. 1

    Request received

    Details, photos and video together

  2. 2

    Repair person contacted

    Approved for the issue and service area

  3. 3

    Quote needs your approval

    Work above your limit waits for you

  4. 4

    Repair documented

    Updates, before-and-after media and report

Photos & videoProgress updatesPDF job report
What is included in Maintenance & repair?
Requests and triage

App, phone, text, chat or office intake. Photos and video support the request. Propty identifies the trade and urgency, with emergency guidance and alerts.

Your approved repair people

Contact by text, email or AI call using your settings. Repair people accept, share an arrival time and send quotes through a job link.

Approvals and follow-up

Quotes over your limit wait for approval in the desk or Otto. Propty follows up, tries the next approved person and updates you and your carriers.

A complete record

Timeline, before-and-after photos, video and costs. Download a PDF job report, with a customer version that leaves out costs and quotes.

05 · Carrier app

Fewer office calls. More customer self-service.

Give carriers 24-hour automated help from Otto, plus one place to pay, check their agreement and follow a repair.

  • Customer service, 24 hours a day

    Otto answers customer questions using your property information and the account details they are allowed to see, even when the office is closed.

  • Ask without calling

    Message the office, report a repair and follow its progress.

  • Easy to come back

    Sign in with a link or code, add the app to a phone and share referrals.

How it fits togetherIllustration

Their property, in their pocket

  1. 1Payments
  2. 2Messages
  3. 3Repair updates
What is included in Carrier app?
Simple access

Sign in with a link or code. Add the app to a phone home screen and use the language of your property.

Everyday self-service

Payments, agreements, messages and repair requests with photos and video. Progress stays visible without another call to your office.

Invitations and referrals

Invite carriers at move-in with the required consent. Approve refer-a-friend credits before they are applied.

06 · Texting

Keep carriers updated without phone tag.

Keep messages, replies and delivery status together so your team can follow the conversation and see what reached the customer.

  • One conversation

    Keep replies and updates with the right customer and business.

  • Respect their preferences

    Consent, opt-outs and quiet hours stay part of the workflow.

  • Know what arrived

    See actual delivery status, including messages that could not be sent.

How it fits togetherIllustration

Keep the conversation together

  1. 1Customer message
  2. 2Your team replies
  3. 3Delivery status
What is included in Texting?
Business identity

Use your registered number once approved. Until then, messages from Propty identify your business. Replies reach the right team.

Customer preferences

Opt-outs, help requests and supported short replies are handled. Routine messages follow local quiet hours and applicable consent rules.

Delivery you can check

See sent and failed messages clearly. A refused message never appears as delivered.

07 · Otto

Less clicking. More work done.

Tell Otto what you need. Find records and start tasks in plain language, with important changes waiting for your approval.

  • Ask in plain language

    Type or speak to find an answer or start a task.

  • Keep control

    Money, legal and irreversible actions wait for your approval. Your team permissions still apply.

  • Change your mind

    Undo supported changes within their undo window.

How it fits togetherIllustration

Ask. Review. Approve.

  1. 1Your request
  2. 2Proposed action
  3. 3Your approval
What is included in Otto?
Find and act

Ask about your account, prepare a rate change or dispatch a repair. Type or use your browser microphone.

Permissions stay in place

Viewers remain read-only. Restricted settings stay with managers. Money, legal and irreversible actions require approval.

Undo when supported

Reverse eligible changes within the available undo window, including agent settings.

08 · Money

Less reconciling. A clearer view of your money.

Keep payments, customer balances and property reports together, with QuickBooks and bank connections supporting your books.

  • Payments in context

    Connect payments and balances to the right customer and location.

  • Books that stay connected

    Owner statements, reports, QuickBooks and bank transactions in one workflow.

  • Know your usage

    See your allowance, usage alerts and current plan charges.

How it fits togetherIllustration

Follow the money

  1. 1Customer payment
  2. 2Property record
  3. 3Books and reports
What is included in Money?
Payments and balances

Payments go to your connected Stripe account. Track credits, returns, disputes against the right records.

Reports and connections

Monthly profit and loss, owner statements and lender packages. QuickBooks sync and Plaid bank transactions support the same books.

Subscription and usage

Review usage alerts, allowances and location-based billing. The platform payment fee is 0.4 percent.

09 · Integrations

Bring your records. Skip the retyping.

Import your existing records or connect supported systems, with clear setup steps for calendars, accounting and bank transactions.

  • Bring your records

    Import a file or connect a supported property system.

  • Connect the essentials

    Compatible calendars, QuickBooks and bank transactions work together.

  • Set up on your terms

    Self-serve connection steps, with developer API keys and webhooks when needed.

How it fits togetherIllustration

Connected to your operation

  1. 1Your existing records
  2. 2Propty
  3. 3Your connected tools
What is included in Integrations?
Start with your records

Import a CSV export or use a supported connection. Check each integration’s capabilities and pilot status before connecting.

Connect your tools

Compatible calendar feeds, QuickBooks and Plaid. API keys and signed webhooks support developer connections.

Self-serve setup

Follow the connection wizard and phone-forwarding instructions. Choose what Propty handles before going live.

See it Work LiveTalk to Sales Now

Questions truck & trailer yards operators ask

Straight answers.

Can Propty answer the phone for a truck and trailer yard?

Yes. Answer picks up 24/7 with your approved greeting and a recording notice. You choose the answer mode: every call, only the calls your team misses, or calls outside your open hours. You keep your business number by forwarding calls to Propty.

What does Propty tell a carrier who asks about monthly parking for a tractor and trailer?

It quotes prices only from your rate sheet and never makes up a price. It answers from the details you confirm, and a question it has no confirmed answer for becomes a message your office answers by text.

Can Propty chase carrier insurance certificates?

Yes. Paperwork reminders go out at 30, 14 and 3 days, including chasing insurance certificates.

Does Propty work with the software I already use?

Yes, it works beside it. You can import your records from any system with a CSV file. Available onboarding paths: Truck Yard CSV and Universal CSV Import through CSV import available now. Scaffold-only connectors are not advertised. Read and write capabilities vary by adapter. Automated write-back is available only after that adapter and capability pass sandbox, idempotency, and exact read-back gates; otherwise staff complete the change.

Can I run Propty by asking for what I need?

Yes. Otto is your assistant inside Propty. Otto can reach every part of Propty, and money, legal and irreversible actions wait for the owner's approval. Reversible actions can be undone.

See it for your truck & trailer yards business

Learn

Get Found

See where your truck & trailer yards business shows up in search.

Run the free audit to see where your truck & trailer yards business shows up on Google and in AI answers today. No account needed.

Get the free audit →See pricing