Everything you get
Answer calls, keep up with customers, check payments, and follow repairs in one place. Your spaces and rentals, customer details, and conversations stay together.
One place to see what needs you.
Calls
Questions and follow-ups
Customers
Details and conversations
Payments
Balances and records
Repairs
Requests and next steps
Hear a live demo call
Choose your property type and request a call. You play the customer: ask about rates, availability, hours or a property question. Propty answers using the demo property's details.
One live demo call per verified number. US mobile only. You can also explore the dashboard with clearly labeled example records.
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Working in Propty today
Everything on this list is built into Propty.
Connect your Hipcamp, Airbnb, VRBO and The Dyrt calendars. They sync every 30 minutes and before every booking. Double bookings are flagged, and a booking is refused if a calendar cannot be checked.
A seniority waitlist offers open slips automatically every hour, and boaters can request a haul-out.
Utility rebilling is capped at the provider’s rate.
Storm alerts only for locations in the affected county. Renewal offers prepared 60 days before the agreement ends. Waitlist holds keep the next space for the next person in line.
Reminders at 30, 14 and 3 days, including chasing insurance certificates.
Rate changes stay inside the limits you set, and the changes you approve actually apply.
Otto
Ask Otto to find anything in your account or start an action for you. Money, legal and irreversible actions wait for your approval.
Otto is the assistant inside your Propty account. Type a request instead of finding the right page. Everything in Propty is reachable from Otto, and we check that on every change we ship. Some things Otto hands you the page for instead of doing them itself.
Anything that moves money, has a legal effect or cannot be undone waits for your approval before it runs.
Changes that can be reversed come with an undo.
One price. Everything on this page.
Answer inquiries, help customers, review payments, and follow repairs from one account. Choose your property type to see the price, included usage, and setup requirements.
Two of the products above are also sold on their own, for the operator who wants to start with one problem. Both are included in the platform.
The phone, on its own.
Start AnswerThe pages and the measurement every 30 days, on their own.
Start Get FoundYour whole operation, connected
Less chasing. Clearer next steps. Explore what Propty does for your team.
01 · Answer
They’re calling because they need what you offer. If they reach voicemail, their next call could be to another business. Propty Answer helps keep that opportunity with you, answering questions from your rates, hours and rules and capturing the next step while your team is busy.
Answer rate and availability questions, book tours and record reservation holds using your property details.
Send a secure payment link or use supported phone-keypad payments. Customers enter card details privately.
Keep your number. Choose every call, missed calls or scheduled hours, with English and Spanish support and transfers to your team.
From first question to next step
Every call, missed calls or scheduled hours. Holiday exceptions, spam screening and a backup route when answering is unavailable.
Rate questions, tour bookings, holds, repairs and manager requests. Secure payment links and keypad payments and deposits keep card details out of the conversation.
Call summaries and outcomes stay together. Identity checks protect private account details.
02 · Get Found
Find missing business details, prepare local pages and track where you appear in search and AI answers.
Check search and AI answers with a monthly report and the evidence behind it.
Review local pages before publishing. Track your name, address and phone on eight major listings.
Work through a guided list of listing fixes when your details change. No promises of rankings.
A clearer path to your property
ChatGPT, Perplexity, Gemini, Google AI Mode and Google AI Overviews. A monthly email report includes supporting evidence.
Prepare pages from approved information, review them before publishing and use your own domain. Get a guided list of listing fixes.
Your plan sets the included work. Visibility and rankings are not guaranteed.
03 · Property operations
Bring availability, online rental, paperwork and reminders together, using the right words and tools for your business.
Use the right words for your sites, slips, units or spaces.
Availability, online rental, paperwork, renewals and approved rate changes stay together.
Follow weather alerts, reminders and the work needing your attention.
Your property at a glance
Online rental, availability, renewal drafts, waitlists, paperwork and insurance reminders. Approved rates and utility billing stay within your settings.
Campground channel calendars and conflict checks. Marina waitlists, slip offers and haul-outs. Your sites, slips, units or spaces use the right terms.
Weather alerts, scoped access details, agent controls and notification settings. Request repair quotes through the vendor marketplace.
04 · Maintenance & repair
Propty coordinates the repair, keeps everyone updated, and saves the history, so your team does less chasing.
Customers send the issue by app, call or text, with photos and video in the app.
The right approved repair person gets the job. No response? Propty tries the next one.
Approve quotes above your limit. Follow the updates, before-and-after photos and final report.
Leaking tap
Reported by your customer
Request received
Details, photos and video together
Repair person contacted
Approved for the issue and service area
Quote needs your approval
Work above your limit waits for you
Repair documented
Updates, before-and-after media and report
App, phone, text, chat or office intake. Photos and video support the request. Propty identifies the trade and urgency, with emergency guidance and alerts.
Contact by text, email or AI call using your settings. Repair people accept, share an arrival time and send quotes through a job link.
Quotes over your limit wait for approval in the desk or Otto. Propty follows up, tries the next approved person and updates you and your customers.
Timeline, before-and-after photos, video and costs. Download a PDF job report, with a customer version that leaves out costs and quotes.
05 · Customer app
Give customers 24-hour automated help from Otto, plus one place to pay, check their agreement and follow a repair.
Otto answers customer questions using your property information and the account details they are allowed to see, even when the office is closed.
Message the office, report a repair and follow its progress.
Sign in with a link or code, add the app to a phone and share referrals.
Their property, in their pocket
Sign in with a link or code. Add the app to a phone home screen and use the language of your property.
Payments, agreements, messages and repair requests with photos and video. Progress stays visible without another call to your office.
Invite customers at move-in with the required consent. Approve refer-a-friend credits before they are applied.
06 · Texting
Keep messages, replies and delivery status together so your team can follow the conversation and see what reached the customer.
Keep replies and updates with the right customer and business.
Consent, opt-outs and quiet hours stay part of the workflow.
See actual delivery status, including messages that could not be sent.
Keep the conversation together
Use your registered number once approved. Until then, messages from Propty identify your business. Replies reach the right team.
Opt-outs, help requests and supported short replies are handled. Routine messages follow local quiet hours and applicable consent rules.
See sent and failed messages clearly. A refused message never appears as delivered.
07 · Otto
Tell Otto what you need. Find records and start tasks in plain language, with important changes waiting for your approval.
Type or speak to find an answer or start a task.
Money, legal and irreversible actions wait for your approval. Your team permissions still apply.
Undo supported changes within their undo window.
Ask. Review. Approve.
Ask about your account, prepare a rate change or dispatch a repair. Type or use your browser microphone.
Viewers remain read-only. Restricted settings stay with managers. Money, legal and irreversible actions require approval.
Reverse eligible changes within the available undo window, including agent settings.
08 · Money
Keep payments, customer balances and property reports together, with QuickBooks and bank connections supporting your books.
Connect payments and balances to the right customer and location.
Owner statements, reports, QuickBooks and bank transactions in one workflow.
See your allowance, usage alerts and current plan charges.
Follow the money
Payments go to your connected Stripe account. Track credits, returns, disputes and campground deposit refunds against the right records.
Monthly profit and loss, owner statements and lender packages. QuickBooks sync and Plaid bank transactions support the same books.
Review usage alerts, allowances and location-based billing. The platform payment fee is 0.4 percent.
09 · Integrations
Import your existing records or connect supported systems, with clear setup steps for calendars, accounting and bank transactions.
Import a file or connect a supported property system.
Compatible calendars, QuickBooks and bank transactions work together.
Self-serve connection steps, with developer API keys and webhooks when needed.
Connected to your operation
Import a CSV export or use a supported connection. Check each integration’s capabilities and pilot status before connecting.
Compatible calendar feeds, QuickBooks and Plaid. API keys and signed webhooks support developer connections.
Follow the connection wizard and phone-forwarding instructions. Choose what Propty handles before going live.