Answer
Be there for the next customer.
Answer questions about your rates, hours and property, day or night. Give your team the conversation and the details they need to follow up.
Austin, Texas · Since 2025
About Propty
We saw how much operators carry.
We started Propty to help.
Late-night calls. Booking questions. Rent to chase. Repairs to follow up on. We started Propty because we had seen how much of running a property falls to the same few people.
See how Propty works →The idea behind Propty
You should be able to step away without leaving every call and request waiting.
Your phone numberYour property rulesYour decisions
Our story
Why we started Propty.
We founded Propty in Austin, Texas, in 2025. We are siblings from a family of property operators, and we had seen firsthand what it takes to keep a property running.
There were calls after hours, bookings that needed attention, unpaid rent to follow up on and repairs that could not wait. The office might be closed, but there was still someone who needed an answer. Too often, that meant another interruption for the owner or an already busy team.
We wanted to build something that could help with those jobs: answer questions using the property’s own information, collect booking details, help customers and keep follow-ups organized. Something operators could put to work without changing their phone number or starting over with new property management software.
That is why Propty exists. We want operators to spend less of their day catching up on calls and chasing loose ends, with more time for their customers, their business and their life outside it.
The work we help with
From the first inquiry to the everyday details.
Get Found
Show up where people look.
See where your property appears on Google and in answers from ChatGPT, Gemini and Perplexity. Review useful pages written from your property details to help people find you.
The property
Keep the small things from piling up.
Bring spaces, customer records and repair requests together. See the request, the history and what still needs attention.
Money
Know what is paid and what needs chasing.
Review connected payments and balances in one place. Payment follow-ups depend on your setup, permissions and the rules that apply to your property.
Deadlines & deposits
Keep the paperwork in order.
Organize records and reminders. Legal deadlines appear only where a certified rule set is available. Your business holds deposit funds, not Propty.
Otto
An assistant for you. Help for your customers.
Ask Otto questions in plain English and work through the next step. Your customers get their own Otto for everyday questions and requests, with access kept separate from your business information.
Built for the kind of property you run.
Sites and guests. Slips and boaters. Units and tenants. Propty is built around the language and details of the business you run.
- Self-storage
- Campgrounds & RV parks
- Marinas
- Manufactured home parks
- Boat & RV storage
- Truck & trailer yards
- Monthly parking
- Industrial & flex space
- Equipment & trailer rental
What you can expect from us.
01
Help with the actual work.
We focus on the jobs that take up your day: answering questions, gathering details and following up. Features should earn their place by making those jobs easier.
02
Keep what works for you.
Keep your phone number and your property management software if you use it. Choose the connections and controls that fit your operation.
03
Know what needs your attention.
You should be able to see what Propty has done, what is still waiting and where it needs your input. You set the rules and approvals for your property.
At a glance
Company details.
- Company
- Propty, Inc.
- Founded
- 2025
- Founded in
- Austin, Texas, USA
- Founded by
- Siblings from a family of property operators
- Built for
- Independent property and rental businesses
- What we do
- AI property operations, phone answering, search visibility and everyday customer help
- Website
- getpropty.ai
- Contact
- hello@getpropty.ai
Questions about Propty.
What is Propty?
Propty is an AI property operations platform for independent property and rental businesses. It brings phone answering, search visibility, customer help, payments, repairs and records together, with the operator in control.
Where and when was Propty founded?
Propty was founded by siblings in Austin, Texas, in 2025 after seeing firsthand the demands of running a property business.
Who is Propty built for?
Propty is built for operators of self-storage facilities, campgrounds and RV parks, marinas, manufactured home parks, boat and RV storage, truck and trailer yards, monthly parking, industrial and flex space, and equipment and trailer rentals.
Do I have to change my phone number or property management software?
You can keep your business phone number. You do not need to replace your property management software to start. Available connections and the information they share depend on the systems you use.
Do operators and customers both get Otto?
Yes. Operators get Otto to help with property questions and daily work. Customers get a separate experience for their own questions and requests. They do not get access to the operator’s business information.
Will callers know they are speaking with AI?
Calls open with “Hi, this is Jim from your company. This call may be recorded for quality purposes. How can I help you today?” Jim never claims to be a person. If a caller asks, Jim says it is an AI assistant for your business.
Does Propty hold security deposits?
No. Your business holds the money. Propty helps organize deposit records and reminders; it is not a bank.
Can I see Propty before signing up?
Yes. Choose your property type on the demo page, watch the guided tour or explore the dashboard with example records. You can also try a live phone demo and play the customer. No account is needed to explore the dashboard.
You know your property.
See what Propty can take off your plate.
Choose your property type. Hear it answer a call, meet Otto and try the dashboard for yourself.
See Propty in action →