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Legal · United States · Current version

Do-Not-Call and Communications Policy

Version:
2026.10.05
Published:
2026-10-05
SHA-256:
9715bb31fd9c572efc7217de250fb10fdc724235a5ef92b894fb6e4434071fbf
Permanent version URL
Published policy text, version 2026.10.05. This published source is immutable; later changes require a new version and URL.

Do-Not-Call and Communications Policy

Effective: 2026-10-05 Version: 2026.10.05

This policy explains how Propty, Inc. ("Propty", "we") contacts people by phone, text and email, and how to make us stop. It is the public summary of our written do-not-call and email policies.

Effective date: October 5, 2026. Last updated: October 5, 2026.

1. Who we contact and how

Propty makes business-to-business sales calls and sends business email to property businesses, such as self-storage facilities, parks and campgrounds.

  • Sales calls are placed by people. We do not make prerecorded or artificial-voice sales calls.
  • AI voice demo calls happen only when someone asks us for one.

2. Do-Not-Call

  • We screen our calls against the National Do-Not-Call Registry, applicable state do-not-call lists and our own internal do-not-call list.
  • We call only during permitted local calling hours for the person we are calling.
  • On every call, the caller gives their name and says they are calling from Propty.
  • We never block our caller ID.

3. How to opt out

You can tell us to stop contacting you at any time, in any of these ways:

  • On a call: tell the person you are speaking with that you do not want to be called again.
  • By text: reply STOP to any text from us.
  • By email: use the unsubscribe link in any email from us.
  • By email to us: write to hello@getpropty.ai with the phone number or email address you want removed.

We honor an opt-out across calls, texts and email, not just the channel you used. We record your request immediately and process it within 10 business days at most; usually it takes effect right away. We keep opt-outs indefinitely, so you will not need to ask again.

4. Text messages

  • We do not send unsolicited marketing texts. We text you only when you ask us to.
  • Reply STOP to stop texts and HELP for help.
  • Message and data rates may apply.
  • See our Messaging & SMS Terms and SMS opt-in details.

5. Email

Every commercial email from Propty identifies Propty as the sender, uses an accurate subject line, includes our postal address and has a working unsubscribe link.

6. Messages from businesses that use Propty

Property businesses use Propty to send their own account and service messages to their tenants, residents and guests. Each business is responsible for getting the consent those messages need. Replying STOP to their texts works the same way and stops texts from that business.

7. Request a copy of our policy

Email hello@getpropty.ai and we will send you a copy of our written do-not-call policy.

8. Contact

  • Policy owner: Evan Thomas, Co-founder
  • Mail: Propty, Inc., 1205 Taylor Street, Austin, TX 78702
  • Email: hello@getpropty.ai