Security and trust
Your property records deserve clear answers.
You trust Propty with information about your business and customers. Here is how access works, where other services are involved, and what to review before you connect them.
Access
Staff sign in to an account with permissions for their company and role. Customers can access their own account information, not another customer’s records.
Connected services
Propty uses other services for payments, calls, messages, storage, and AI. Review the privacy policy and data processing agreement for how those services handle information.
Operational control
You choose what to turn on. Connecting a service does not turn on every feature. Actions that need permission, setup checks, or legal approval still wait for those requirements.
Independent assurance
This page does not claim that Propty holds a SOC 2 report, ISO certification, completed accessibility audit, or blanket HIPAA certification. Ask for current evidence for any assurance required by your organization.
Review the details
If your business has special requirements for customer data or where it is stored, contact us before uploading it. The documents here do not replace a signed agreement or independent certification.
For a security review, contact hello@getpropty.ai. Do not send passwords, API keys, or customer records in the initial message.