Virginia Consumer Data Protection Notice
Effective: 2023-01-01 Statute: Virginia Consumer Data Protection Act (VCDPA) — Va. Code § 59.1-575 et seq. Version: 2026.05.10
This notice supplements Propty's general US Privacy Policy and applies specifically to residents of Virginia.
Your Rights Under Virginia Consumer Data Protection Act (VCDPA)
- Right to confirm whether we process your personal data
- Right to access personal data we hold about you
- Right to correct inaccuracies
- Right to delete personal data
- Right to obtain a portable copy
- Right to opt out of: targeted advertising, sale of personal data, profiling for decisions producing legal or similarly significant effects
How to Submit a Rights Request
Email hello@getpropty.ai. We respond within 45 days (extendable +45 with notice).
We may need to verify your identity before fulfilling certain requests. We will not discriminate against you for exercising any right under this statute.
Authorized Agents
You may designate an authorized agent to submit a request on your behalf. We require written authorization and may verify the agent's identity and authority.
Right to Appeal
You may appeal a denial within a reasonable time. Contact hello@getpropty.ai. If still denied, you may submit a complaint to the Virginia Attorney General.
Categories of Personal Information We Process
- Identifiers (name, email, phone, address)
- Commercial information (transactions, billing)
- Internet activity (logs, usage data)
- Geolocation data (approximate, derived from IP)
- Professional information (business name, role)
- Inferences (engagement scores, churn risk for our customers)
Categories of Sources
- Directly from you (account creation, communications)
- From our customers (when you are their tenant/guest/lead)
- Public sources (business directories, Google Maps)
- Service providers (Stripe, Twilio, Anthropic — see /legal/subprocessors)
Categories of Third Parties
- Subprocessors (see /legal/subprocessors)
- Customers (where you are their data subject and we process as their service provider)
- Legal recipients (court orders, subpoenas)
Sale or Sharing of Personal Information
We do not sell personal information for monetary consideration. We may "share" information for cross-context behavioral advertising only if you have opted in. If you wish to opt out of any sharing, click Do Not Sell or Share My Personal Information.
Sensitive Personal Information
We do not use or disclose sensitive personal information beyond what is reasonably necessary to provide the Service. You may direct us to limit use of sensitive PI by contacting hello@getpropty.ai.
Retention
We retain personal information for the duration of the customer relationship plus 7 years for tax and contract enforcement purposes, or as otherwise permitted by law.
Contact
Privacy questions: hello@getpropty.ai Mailing: Propty, Inc., 1205 Taylor Street, Austin, TX 78702 Virginia regulator: https://www.oag.state.va.us
Notes
VCDPA is enforced solely by the Virginia AG. No private right of action. 30-day cure period (now sunset for some violations).