Choose the complete platform, or start with Answer to cover your phone or Get Found for search visibility. See what each plan includes and the price for your location before you start.
Choose your property type to see the price. With five to fifteen locations, you get a 20% lower per-location rate. For sixteen or more, contact us for a quote.
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Picture your property here
See it at your property.
Add your facility name and see how Propty brings calls, payments, and repairs together. Watch the tour, then explore your sample dashboard.
Your property nameYour industryFictional demo data
Demo: about 3 minutes. Sales call: talk live with Jim, our AI sales assistant. No account or payment details needed.
Your time back. Your business moving.
The calls keep coming. They don’t all need you.
A platform plan puts the everyday follow-up in one place, so you can spend more time running the property.
Give the next inquiry somewhere to go.Calls answered day and night, questions handled from your property details, and caller information ready for follow-up.
Know who owes what, without the digging.Connected balances, payment records, rent reminders, and payment links together. You approve the decisions that need you.
Keep the small jobs from becoming big problems.Repair requests, upcoming deadlines, and customer conversations where your team can find them.
Help your next customer find you first.Get Found helps you see where you appear on Google and ChatGPT, then prepares pages from your approved property details.
No setup fees. Month-to-month available.
Save 10% with quarterly billing or 20% with annual billing. Your first payment is collected at checkout, before setup.
Pick what you run and how many locations you operate. The fifth location moves the whole portfolio to a 20% lower per-location rate; 16+ is quoted, never guessed.
No setup fee. Your first payment is collected at checkout. Pay monthly, save 10% quarterly, or save 20% annually.
Regulated workflows activate only for jurisdictions configured and certified for use. Nothing regulated runs until you switch it on.
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Ask a question. Get back to work.
Ask Otto, your Propty Manager, about calls, customers, payments, or jobs that need attention. Type or speak your request. Otto uses the records and actions available to your account, with required approvals kept in place. No add-on or per-seat fee.
Missed calls. Late follow-ups. Another hour at the desk.
You know what an empty space costs. You know how long it takes to chase a balance or track down a repair. Put your own numbers into the calculator and see where Propty could make a difference.
Estimates depend on your property and assumptions. Staff time saved is not the same as a payroll reduction.
Use your numbers.
Your rates. Your occupancy. Your team’s time. See the assumptions behind every estimate.
Keep your phone number and your property management software, if you use it. Start with calls, getting found, or the full platform. Your property details carry forward when you upgrade.
Platform · from $599/month per location
Propty Platform
Bring in records from supported management software or a file import. Your team handles updates until the connection has been checked and enabled for your property. You can see which tasks are ready and which still need someone to finish them.
Answer property calls day and night using your rates, hours, and policies. Collect caller details for follow-up while you help customers or work away from the desk.
Help customers find you: connect your website once, then approve pages written from your property details before they are published or returned ready to paste. Included on every currently offered platform plan; $349/mo standalone with whatever software you run.
No setup fees. Your first subscription payment is collected at checkout, before setup and activation.
Which plans include Get Found?
Every currently offered platform plan includes Get Found. A verified WordPress connection can publish approved pages; other verified websites receive copy ready to add. Get Found is also available standalone for $349/mo, or as a $249/mo add-on to Propty Answer. You can preview a sample written for your facility free in the app.
How does Get Found help people find my property?
Track your position in Google searches and mentions in AI answers. Review Google Business Profile updates and check that your business name, address, and phone number agree across listings. You approve the property facts used to prepare your pages. Search placement is not guaranteed.
Is Spanish included?
English and Spanish support is included. On calls, the assistant continues in Spanish when the caller speaks Spanish.
Can Propty remind me before paperwork expires?
You add each vendor COI, business license, permit, insurance policy, and property tax deadline once. Propty reminds you at 30, 14, and 3 days out, drafts the vendor chase email for COIs, and flags anything that lapses as the operating risk it is. Included on every plan.
What else can the platform help me keep track of?
Tours confirmed and reminded, renewal offers drafted 60 days early for review, and a customer waitlist when space opens up. Customers can ask Tenant Otto for help with their accounts. You can review recorded savings and get help from Otto inside the app. Bilingual English + Spanish support is included. Available actions depend on your setup and permissions.
What about voice minutes?
Answer includes 250 answered calls per month, then $0.50 per additional call. Check the included usage for your selected platform plan before signing up.
Can I change plans?
Yes. Your per-location rate is set by your active location count. When you add or close a location, change your plan from Billing to match; crossing from 4 to 5 locations moves the portfolio to the 20% volume rate, and changes are prorated.
What if I run more than one kind of property?
Each property type is priced per location at its own rate. Today each property type is its own Propty account and subscription, so a self-storage facility and a manufactured home community are two accounts, each billed at its own price.
What if I have 50 locations?
Portfolios with 16 or more locations are quoted directly. We will put together a quote for your locations.
Is there a contract term?
Choose monthly, quarterly at 10% off, or annual at 20% off. Quarterly and annual plans are paid in full at checkout and renew for the same term.
How long is implementation?
Setup is self-serve. After signup you enter your property details, rates, hours, rules and contact information, then test the call experience. Phone forwarding and any required provider approvals must be complete before those services go live, and those checks can take longer than entering your details.
What is Propty Answer?
Answer handles property calls day and night using your approved property details and rate sheet. It starts at $149/mo with 250 answered calls included, then $0.50 per additional call. You set up call forwarding and the information callers need. Live inventory and payment actions depend on additional connections and enabled services.
What is Get Found?
Get Found checks where your property appears in Google and AI search, prepares pages from your approved facts, and tracks changes. It is included in platform plans and available separately for $349/mo. Start with the free audit to see where your property appears today.
Do I have to switch my management software?
No. Answer uses call forwarding and the property details you provide. For the full platform, Available onboarding paths: storEDGE, Storable Cloud, and Tenant Inc through a pilot API connector (not yet proven against the vendor sandbox; we test your own credentials when you connect, and CSV import is the fallback); SiteLink and Storage Commander through a managed connector after credential verification; Syrasoft, Self Storage Manager, and Universal CSV Import through CSV import available now. Scaffold-only connectors are not advertised. Read and write capabilities vary by adapter. Automated write-back is available only after that adapter and capability pass sandbox, idempotency, and exact read-back gates; otherwise staff complete the change.
Your next inquiry should not have to wait.
Choose your property type, see your price, and start setting up Propty around the way you work.
Less chasing. Clearer next steps. Explore what Propty does for your team.
01 · Answer
You missed the call. Your competitor could get the customer.
They’re calling because they need what you offer. If they reach voicemail, their next call could be to another business. Propty Answer helps keep that opportunity with you, answering questions from your rates, hours and rules and capturing the next step while your team is busy.
Keep the next booking in the conversation
Answer rate and availability questions, book tours and record reservation holds using your property details.
Help customers pay on the call
Send a secure payment link or use supported phone-keypad payments. Customers enter card details privately.
Cover calls without another hire
Keep your number. Choose every call, missed calls or scheduled hours, with English and Spanish support and transfers to your team.
Every call, missed calls or scheduled hours. Holiday exceptions, spam screening and a backup route when answering is unavailable.
Help on the call
Rate questions, tour bookings, holds, repairs and manager requests. Secure payment links and keypad payments and deposits keep card details out of the conversation.
Propty coordinates the repair, keeps everyone updated, and saves the history, so your team does less chasing.
Report it
Customers send the issue by app, call or text, with photos and video in the app.
Propty coordinates it
The right approved repair person gets the job. No response? Propty tries the next one.
Stay informed
Approve quotes above your limit. Follow the updates, before-and-after photos and final report.
A repair, all in one placeIllustrated sample
Leaking tap
Reported by your customer
1
Request received
Details, photos and video together
2
Repair person contacted
Approved for the issue and service area
3
Quote needs your approval
Work above your limit waits for you
4
Repair documented
Updates, before-and-after media and report
Photos & videoProgress updatesPDF job report
What is included in Maintenance & repair?
Requests and triage
App, phone, text, chat or office intake. Photos and video support the request. Propty identifies the trade and urgency, with emergency guidance and alerts.
Your approved repair people
Contact by text, email or AI call using your settings. Repair people accept, share an arrival time and send quotes through a job link.
Approvals and follow-up
Quotes over your limit wait for approval in the desk or Otto. Propty follows up, tries the next approved person and updates you and your customers.
A complete record
Timeline, before-and-after photos, video and costs. Download a PDF job report, with a customer version that leaves out costs and quotes.
03 · Customer app
Fewer office calls. More customer self-service.
Give customers 24-hour automated help from Otto, plus one place to pay, check their agreement and follow a repair.
Customer service, 24 hours a day
Otto answers customer questions using your property information and the account details they are allowed to see, even when the office is closed.
Ask without calling
Message the office, report a repair and follow its progress.
Easy to come back
Sign in with a link or code, add the app to a phone and share referrals.
How it fits togetherIllustration
Their property, in their pocket
1Payments
2Messages
3Repair updates
What is included in Customer app?
Simple access
Sign in with a link or code. Add the app to a phone home screen and use the language of your property.
Everyday self-service
Payments, agreements, messages and repair requests with photos and video. Progress stays visible without another call to your office.
Invitations and referrals
Invite customers at move-in with the required consent. Approve refer-a-friend credits before they are applied.
04 · Otto
Less clicking. More work done.
Tell Otto what you need. Find records and start tasks in plain language, with important changes waiting for your approval.
Ask in plain language
Type or speak to find an answer or start a task.
Keep control
Money, legal and irreversible actions wait for your approval. Your team permissions still apply.
Change your mind
Undo supported changes within their undo window.
How it fits togetherIllustration
Ask. Review. Approve.
1Your request
2Proposed action
3Your approval
What is included in Otto?
Find and act
Ask about your account, prepare a rate change or dispatch a repair. Type or use your browser microphone.
Permissions stay in place
Viewers remain read-only. Restricted settings stay with managers. Money, legal and irreversible actions require approval.
Undo when supported
Reverse eligible changes within the available undo window, including agent settings.
05 · Get Found
Help your next customer find you.
Find missing business details, prepare local pages and track where you appear in search and AI answers.
See where you appear
Check search and AI answers with a monthly report and the evidence behind it.
Put your best details forward
Review local pages before publishing. Track your name, address and phone on eight major listings.
Keep improving
Work through a guided list of listing fixes when your details change. No promises of rankings.
Online rental, availability, renewal drafts, waitlists, paperwork and insurance reminders. Approved rates and utility billing stay within your settings.
Tools for your property type
Campground channel calendars and conflict checks. Marina waitlists, slip offers and haul-outs. Your sites, slips, units or spaces use the right terms.
Keep control
Weather alerts, scoped access details, agent controls and notification settings. Request repair quotes through the vendor marketplace.
09 · Integrations
Bring your records. Skip the retyping.
Import your existing records or connect supported systems, with clear setup steps for calendars, accounting and bank transactions.
Bring your records
Import a file or connect a supported property system.
Connect the essentials
Compatible calendars, QuickBooks and bank transactions work together.
Set up on your terms
Self-serve connection steps, with developer API keys and webhooks when needed.
How it fits togetherIllustration
Connected to your operation
1Your existing records
2Propty
3Your connected tools
What is included in Integrations?
Start with your records
Import a CSV export or use a supported connection. Check each integration’s capabilities and pilot status before connecting.
Connect your tools
Compatible calendar feeds, QuickBooks and Plaid. API keys and signed webhooks support developer connections.
Self-serve setup
Follow the connection wizard and phone-forwarding instructions. Choose what Propty handles before going live.